SHIPPING
Delivery to main city centres in South Africa is free, for orders over R1500.
Once you have placed your order online, we will take between 1 and 3 days to process your order and have it collected by one of our delivery partners. You will receive a notification email once your order has been collected and is on its way to you. Most deliveries happen within 2-3 days but can take longer if you are in an outlying area or not in SA.
We dispatch from Observatory in Cape Town. To main city centre, delivery typically takes 1-3 working days, but can take up to 5 days.
If you live in an outlying area, delivery typically takes 3-5 working days.
International Shipments are typically delivered in 5-7 working days. Please note that you may be charged taxes and customs by the country of entry. DESRAY will guarantee delivery of your parcel but will not be responsible for any customs taxes or duties charged by your country. These charges are out of our control and are destination specific.
International Delivery charges will be calculated at checkout according to your delivery address. Please make sure that your postal code is correct as this is what determines the delivery charge.