Help Center

We are here to help.

General questions

How do i choose my size?

Do i need to setup an account to place an order?

Love a Desray style and cannot find it online?

Do you offer alterations?

I placed an order, why did i not receive an order confirmation?

If i forget my password what should i do?

Do you offer Gift Wrapping?

If something is out of stock, will you re-stock it?

What payment methods do you accept and is it safe to use my credit card online?

Do you have stores?

How Does Lust-Haves Work?

How do I exchange an item?

How do I return an item?

What if my items are damaged or defective?

Where does DESRAY ship to?

Do you ship internationally?

How long does delivery take and how much does it cost?

Do you offer overnight delivery?

How can i track my order?

Can i change or amend my order once it has been placed?