PRODUCT GUARANTEE

Desray endeavors to ensure that the highest standard of goods and services are delivered to you, our Client.

  1. Should any product delivered fail to meet your expectations you may return same goods as follows:
    1. The Client must contact our offices on desraycares@desray.co.za and request an exchange before returning any goods.
    2. The first exchange on an order is at no cost to the customer.
    3. The shipping costs of any exchanges after that will be discussed and agreed with the customer, and exchanges goods will be sent once payment has been made for shipping.
    4. If the customer is not satisfied with the cost of shipping, the customer will be refunded for the garment in question once the garment has been returned to Desray, ensuring the returned garment(s) adheres to conditions in point 2 below.
  2. Goods submitted for return/exchange will only be accepted if:
    1. Returned within 30 days from date of purchase
    2. It’s in its original condition
    3. The purchaser presents the original till slip/invoice and credit card receipt where applicable
    4. Claims of defects in goods, unless clearly visible, will be subject to investigation prior to the provision of a remedy
    5. No option of a refund/exchange if goods have been specifically made or ordered, damaged, misused or damage amounts to ordinary wear and tear
    6. For hygiene reasons, earrings and hosiery will not be accepted for return or exchange
  3. No refunds on sale goods.

TERMS OF USE

1. TERMS

 

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

 

2. USE LICENSE

 

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Desray Fashion Retail’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Desray Fashion Retail’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Desray Fashion Retail at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

 

3. DISCLAIMER

 

  1. The materials on Desray Fashion Retail’s website are provided “as is”. Desray Fashion Retail makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Desray Fashion Retail does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

 

4. LIMITATIONS

 

In no event shall Desray Fashion Retail or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Desray Fashion Retail’s Internet site, even if Desray Fashion Retail or a Desray Fashion Retail authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

5. REVISIONS AND ERRATA

 

The materials appearing on Desray Fashion Retail’s website could include technical, typographical, or photographic errors. Desray Fashion Retail does not warrant that any of the materials on its website are accurate, complete, or current. Desray Fashion Retail may make changes to the materials contained on its website at any time without notice. Desray Fashion Retail does not, however, make any commitment to update the materials.

 

6. LINKS

 

Desray Fashion Retail has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Desray Fashion Retail of the site. Use of any such linked website is at the user’s own risk.

 

7. SITE TERMS OF USE MODIFICATIONS

 

Desray Fashion Retail may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

 

8. GOVERNING LAW

 

Any claim relating to Desray Fashion Retail’s website shall be governed by the laws of South Africa without regard to its conflict of law provisions.